Order Cancellation ● Before Payment: If the payment for an order is not successfully received, the order will be automatically cancelled. ● After Payment: Once an order has been placed and payment has been successfully processed, cancellations are not allowed. ● Cancellation by Customer: If a customer wishes to cancel the order after it has been placed and paid for, the cancellation request will not be entertained, and no refund will be issued.
Cancellation by Us ● We reserve the right to cancel an order at our discretion in cases of- Stock unavailability, Pricing errors or Unforeseen circumstances. ● In such cases, we will notify the customer and initiate a full refund if applicable.
Refund Policy ● Non-Refundable: We do not offer refunds for orders that are cancelled after payment has been processed. ● Replacement in Case of Issue: In the event of a damaged, incorrect, or defective product, we will arrange for a replacement of the item, as per our Return Policy.
Order Modification ● Once an order has been placed and payment is received, modifications to the order (such as changing items or quantities) are not possible.
Exceptions ● In the case of a technical error or issue with our system that results in an incorrect order or payment, we will evaluate the situation on a case-by-case basis and work towards a resolution.